Letting customers pay your invoice online with Friendly8 costs you only Mollie's own transaction fee - usually €0.32 per paid invoice via iDEAL. Friendly8 adds no fee per invoice and no fee per payment, and an invoice that isn't paid costs you nothing at all.
That's the short answer. Here's how it works, what each payment method costs, and what a €500 invoice really leaves you with.
Why do customers pay late?
You finish the job, send the invoice, and then wait. Your customer has to open their banking app, copy your IBAN, type the amount and the invoice number, and hope they got it right. Plenty of people mean to do it "tonight" and forget.
A "Pay now" link on the invoice removes that friction. Your customer clicks, picks iDEAL or another method, and the invoice is paid in seconds. For freelancers and small businesses in the Netherlands and Belgium, that's often the difference between paid this week and paid next month.
How do online invoice payments work in Friendly8?
Online payments in Invoices8, the invoicing part of Friendly8, run through your own Mollie account. You connect it once with Mollie Connect, so there's no new payment provider contract with Friendly8.
- Connect your own Mollie account in the Invoices8 settings (Mollie Connect, a secure OAuth login).
- Send your invoice as usual: every sent invoice gets a "Pay now" link.
- Your customer pays with the methods you enabled in Mollie, and the invoice is marked paid automatically when Mollie confirms the payment.
A few things worth knowing:
- The money goes straight to your own Mollie balance. Friendly8 never holds your money.
- No platform fee. Friendly8 charges no application fee per payment or per invoice.
- Reminders stay simple. For unpaid invoices there's a manual "Send reminder" button.
- Refunds happen in Mollie. You refund from your own Mollie dashboard or your bank, not from Friendly8.
Online payments are available on the Friendly8 Growth plan (€19 per user per month) or higher.
What does Mollie charge per payment method?
Mollie has no monthly fee, no setup fee and no contract for online payments. You pay per successful transaction. These are the rates on Mollie's pricing page as of 30 October 2026:
| Payment method | Mollie fee |
|---|---|
| Monthly fee / setup / contract (online) | none |
| iDEAL | €0.32 |
| Wero | NL €0.32, BE €0.39, other 0.90% + €0.25 |
| Bancontact | 1.40% + €0.25 |
| SEPA bank transfer | €0.25 |
| SEPA direct debit | €0.35 |
| Cards, EEA consumer | 1.80% + €0.25 |
| Cards, EEA business / Amex | 2.90% + €0.25 |
| Cards, non-EEA | 3.25% + €0.25 |
| PayPal | PayPal fees + €0.10 |
| Klarna NL/BE | 2.99% + €0.45 |
| Payouts | first 5 per month free, then €0.25 (under €500k per year) |
Mollie's pricing page doesn't say whether these amounts include or exclude VAT, and Mollie can change its prices. Always check the current rates on mollie.com/pricing before you decide which methods to switch on.
What does a €500 invoice cost to get paid online?
The payment method your customer picks makes a big difference. For a €500 invoice, according to Mollie's pricing page:
| Customer pays with | Mollie fee | Friendly8 fee |
|---|---|---|
| iDEAL | €0.32 | €0 |
| Consumer card (EEA) | €9.25 | €0 |
| Business card (EEA) | €14.75 | €0 |
iDEAL is a flat fee, so it stays €0.32 whether the invoice is €50 or €5,000. Card fees are a percentage plus €0.25, so they grow with the invoice amount. If most of your customers are Dutch, enabling iDEAL keeps your cost per paid invoice at a few cents.
You choose which methods you offer in your Mollie account. Your customers can only pay with the methods you switched on.
What does an unpaid invoice cost?
Nothing. Mollie charges per successful transaction, and Friendly8 charges no fee per invoice. Sending an invoice with a "Pay now" link costs you nothing until your customer actually pays.
Frequently asked questions
Does Friendly8 take a cut?
No. Friendly8 charges no platform or application fee per payment or per invoice. You only pay Mollie's own transaction costs, usually €0.32 per paid invoice via iDEAL. Online payments do need the Friendly8 Growth plan (€19 per user per month) or higher.
Do I need my own Mollie account?
Yes. You connect your own Mollie account in the Invoices8 settings via Mollie Connect. There's no separate payment provider contract with Friendly8, and payments go straight to your own Mollie balance.
What does an unpaid invoice cost?
Nothing. Mollie charges only for successful payments, and Friendly8 adds no fee per invoice. An invoice that hasn't been paid yet costs you €0.
Which payment methods can my customers use?
The methods you enabled in your Mollie account - for example iDEAL, Wero, Bancontact, cards, SEPA bank transfer, PayPal or Klarna. Each method has its own Mollie fee; see Mollie's pricing page.
How do I refund a payment?
Refunds are done from your own Mollie dashboard or your bank, not from Friendly8.
Get paid faster, without paying extra
A "Pay now" link turns "I'll transfer it tonight" into a paid invoice in seconds. With Friendly8 you keep your own Mollie account, your money lands in your own balance, and the only cost is Mollie's fee - €0.32 for an iDEAL payment.
Add a "Pay now" link to your next invoice
Create your Friendly8 account, connect Mollie in Invoices8 and send your first payable invoice. No credit card required to start.
Want to see the rest of the platform first? Discover Friendly8 - CRM, quoting and invoicing in one subscription.
